Sarah answers every call.
Even when you're under the sink.
AI receptionist purpose-built for US home service pros — appliance repair, plumbing, HVAC, electrical, locksmiths. Catches every Yelp and Thumbtack lead, calls them in 4 seconds, books straight into your HouseCall Pro.
No credit card. Setup in about a week. Cancel anytime.
Hi Lindsay! Saw your Samsung washer balance error — can we send a tech today 2-5 PM or tomorrow morning?
Lindsay: Yesterday. It just keeps throwing the error code.
Sarah: Got it. We can come tomorrow 10–12 AM, or today 4–6 PM. Which works?
See it work for yourself
Submit a fake Thumbtack lead with your real phone — Sarah calls you in 4 seconds, runs through the booking flow, and you watch every step in chat-os and HouseCall Pro live.
Demo runs against an isolated Chat OS demo agent + a sandbox phone number. No real bookings are created in any HouseCall Pro account. Your phone number is held for one cooldown hour and never marketed to.
The problem
You paid $42 for that Thumbtack lead.
Voicemail just lost it.
First contractor to call wins. While you're under the sink, on a roof, or driving — they're scrolling competitors. By the time you call back, they've already booked someone else. And Thumbtack still charged you for the lead.
Your numbers
How much are you leaving on the table?
Math: leads × miss-rate × $290 average appliance-repair ticket. Adjust the average to your service if you sell HVAC ($600+) or installs ($1,200+).
How it works
Lead → call → booking. In under a minute.
Built by contractor-focused engineers who got tired of watching the Thumbtack notification ping at 2pm and nobody calling the customer back until 7.
Lead drops
A Yelp request, a Thumbtack message, an SMS — chat-os parses the lead, the appliance, the brand, the ZIP, the customer name. No copy-paste from your inbox.
Sarah calls in 4 seconds
Our AI receptionist dials the customer with their name and the issue already in mouth. Asks the right questions, books the slot, hangs up.
Job lands in HouseCall Pro
Booking syncs straight into your existing dispatcher. No new app for your techs to log into. They just see the job on tomorrow’s board.
Live demo
Watch a Thumbtack lead become a booking.
This is a real chat-os inbox replayed at 2× speed. A new Thumbtack request drops, Sarah calls the customer, and a booking lands — all without anyone touching a phone.
- ●0:01 — Thumbtack lead arrives. Sarah has the brand, ZIP, and issue in context.
- ●0:04 — Retell call starts. Sarah is talking before any human has even seen the lead.
- ●0:48 — Customer picks a window. Booking written into HouseCall Pro.
- ●0:50 — Confirmation message back to Thumbtack messenger + SMS to the customer.
Hi Mike! Saw your GE fridge — overnight cooling failure. Can we send a tech today 4–6 PM or tomorrow 9–11 AM?
Mike: Last night. Everything's still cold-ish but the freezer is dripping.
Sarah: Got it. Compressor or sealed system, sounds like. We can come today 4–6 PM, or tomorrow 9–11 AM. Which works?
Mike: Today, please.
Hear Sarah work
Four scenarios. Real recordings, no edits.
Audio is the demo of an AI receptionist. If she sounds robotic to your ear in 30 seconds, none of the rest of this page matters.
Yelp lead — washer drainage
1:27Thumbtack — voicemail handle
0:18Customer asks for pricing mid-call
0:32Out-of-scope request → polite decline
0:21Don't want to wait? Try the live demo above ↑ — Sarah calls your phone in 4 seconds.
Features
Built for appliance pros, plumbers, HVAC, electricians, locksmiths. Not for SaaS bros.
Voice AI that actually books
Sarah picks up in 4 seconds, knows the customer name and the issue, runs your booking flow, and writes the appointment to your dispatcher. Built on Retell, tuned for trades.
Yelp + Thumbtack pre-built
No CSV imports, no manual paste. New leads from Yelp messenger and Thumbtack negotiations land in chat-os in seconds, parsed into appliance / brand / ZIP / urgency.
SMS that doesn't feel like SMS
Sarah handles back-and-forth in plain language, asks the right questions, drops the booking link only when the customer is ready. No "Press 1 for...".
Books straight into HouseCall Pro
Native sync — customer + job land in HCP with the address, service type, and tech assignment. Your existing dispatcher and crew don't learn anything new.
24/7, including 3am emergencies
Burst pipe at 11 PM, AC dead before a heatwave Sunday — Sarah qualifies the emergency and pages your on-call tech. No human staff required overnight.
No-answer follow-up that closes
When Sarah leaves a voicemail, she also texts. If no reply in 15 minutes, she tries again. Speed-to-lead beats price-of-lead, every time.
Why us
vs every other way you've considered handling this.
| Chat OS | Smith.ai | Goodcall | Hire a receptionist | Do nothing | |
|---|---|---|---|---|---|
| Speed-to-lead | 4 sec | ~30 sec | ~30 sec | 2–15 min | hours |
| Yelp + Thumbtack inbox | Native | ❌ | ❌ | Manual | ❌ |
| Voice AI | ✅ | ✅ (live) | ✅ | — (human) | ❌ |
| 24/7 / after hours | ✅ | ✅ | ✅ | ❌ ($$$ extra) | ❌ |
| HouseCall Pro / Jobber | Native | ❌ | ❌ | Manual | ❌ |
| Speed-to-lead workflows | ✅ | ❌ | Partial | Manual | ❌ |
| Cost / month | $149–349 | $300+ | $59–299 | $3,000+ | $0 (lost leads) |
Pricing snapshots as of 2026-04. Verify on each vendor's site — we last checked their public pages for this comparison, no insider info.
In production
Built on a stack working contractors run today.
The same engine that handles real Yelp leads, real Thumbtack negotiations, real Retell calls, and real HouseCall Pro bookings — every day, in production. Not a slide deck.
"Sarah called the customer 4 seconds after the lead came in. By the time I got out from under the appliance the appointment was on tomorrow's board. We stopped losing leads to faster competitors overnight."
Setup
Live in a week. Booking leads next Monday.
No 3-month implementation. No SOW the size of a phonebook. White-glove onboarding included in every plan.
Kickoff call
30-min call: your services, pricing, service area, schedule rules, brand voice.
Sarah trained
We ingest your KB, map your booking fields to HCP/Jobber, configure SMS / phone.
Dry-run calls
Test calls between you and Sarah. We tweak the prompt — you sign off on the voice.
Go live
Sarah handles every Yelp / Thumbtack / inbound call from day 5. We watch the first 48h with you.
Pricing
Pays for itself on the first lead it saves.
Your average Thumbtack lead costs ~$42. A booked appliance repair runs $180–$400. One recovered lead per month covers the platform.
Solo pros + small shops. Up to 100 leads/mo.
- ✓ Yelp + Thumbtack inbox
- ✓ AI text receptionist (Sarah)
- ✓ HouseCall Pro sync
- ✓ SMS follow-ups
5–20 techs. Voice + SMS + workflow follow-ups.
- ✓ Everything in Starter
- ✓ Voice AI (Retell) — calls + voicemail
- ✓ Speed-to-lead workflows
- ✓ Group dispatcher in Telegram
- ✓ 24/7 emergency answer
Multi-location, white-label, custom integrations.
- ✓ Everything in Growth
- ✓ Custom workflows
- ✓ Branded voice agent
- ✓ SLA + dedicated support
Per-minute Retell + SMS usage charged at cost. Exact numbers in your demo call — we tune to your lead volume and tools.
FAQ
Questions home-service pros ask us first.
If yours isn't here — drop it on the demo call, we'll answer it then.
Will Sarah sound robotic? My customers will hate that. +
What if Sarah doesn't understand the customer? +
What happens after hours? Does she still answer? +
Can it integrate with my existing CRM / dispatcher? +
How long is setup? +
What if a customer asks for a real person? +
Is my customer data secure? +
What if Retell or your platform goes down? +
Still skeptical? Take Sarah for a spin first ↑
Talk to us
Book a 15-min call.
Show me your Yelp/Thumbtack/HCP setup. I'll show you what chat-os will look like running on your accounts. No slides.